Paid in the RH Backroom but didn't get Promo

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Tombery
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Paid in the RH Backroom but didn't get Promo

Post by Tombery »

Hi, my browser malfunctioned somehow and I managed to miss clicking on the Promo I won (Fuecoco).
I went to the Rocket Hideout Backroom and (heavy heartedly) paid the 10.000$, but I didn't receive the Promo. It's still listed in the Backroom, but I really don't wanna pay again..... x-x
Last edited by Tombery on December 8th, 2022, 3:48 pm, edited 1 time in total.
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Re: Payed in the RH Backroom but didn't get Promo

Post by Dragonclaw »

That just happend to me, too. I paid twice. Didn't help. x_x
I just saw that I had a unclaimed adopt in the Backroom and was curious, what it is, but it was PROBABLY my already claimed Fuecoco.
It would be helpful if it would say what exactly it is. .w.
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Tombery
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Re: Payed in the RH Backroom but didn't get Promo

Post by Tombery »

Why was this moved from the Bug section? Is this not a bug? o,o
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Tombery
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Re: Paid in the RH Backroom but didn't get Promo

Post by Tombery »

So it's goodbye for the Fuecoco and the 10.000 bucks? o-o meep..
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Re: Paid in the RH Backroom but didn't get Promo

Post by Sabbo »

if there is an option for users to get their missed out promos by paying pokedollars for them, they should recieve it for the bucks. would be a good thing to check on this matter again. ending up without promo and pokedollars doesn't sound fair.
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Re: Paid in the RH Backroom but didn't get Promo

Post by yankeesrule3526 »

I have added $10,000 to your account.
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Re: Paid in the RH Backroom but didn't get Promo

Post by Dragonclaw »

I've lost $20,000 because of this, too. Could I get a 'refund' too, please?
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Re: Paid in the RH Backroom but didn't get Promo

Post by Tombery »

yankeesrule3526 wrote: December 10th, 2022, 5:13 pm I have added $10,000 to your account.
Thanks a bunch!
Could you tell us when that bug is fixed? :)
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Re: Paid in the RH Backroom but didn't get Promo

Post by KiraNear »

I wrote it yesterday in the help section on discord, but I think it got under the other posts later on ...I got yesterday a Pokemon in the backrooms and when I want to claim it there, the side didn't react, so I clicked there multiple times, and now I lost 20k, because it took 30k from me instead of 10k. And I got three PNs saying "Promo Code Revealed".
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Re: Paid in the RH Backroom but didn't get Promo

Post by Temy »

Hello there … i was so happy that i have won in the slot but three times i have got a code wich have not worked :/ in the backstage i have got the three codes again but they dont have worked again. After that i saw that i have lost around 40k of my money .. :,( .. can anybody help? Or do i have to restart collecting money with many work?
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Re: Paid in the RH Backroom but didn't get Promo

Post by Umbregrl »

Also have lost around 25k for this. Will do the waiting 5 days see if it work again. :(
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Re: Paid in the RH Backroom but didn't get Promo

Post by Syiren »

Update: I waited, and finally I got my Reindeer that I didn't have to pay for. TTwTT

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Re: Paid in the RH Backroom but didn't get Promo

Post by Umbregrl »

Five days have pass and it still not working. :(
Do I need to wait another 5 again or more?

edit: Nevermind manage to at least make 2 of the 4 codes I have works. Better than nothing.
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Re: Paid in the RH Backroom but didn't get Promo

Post by Tombery »

Yesterday I saw by chance I had missed 2 Promos again (must have happened when I adopted new eggs).
When I reclaimed them, I somehow paid twice for one of them. I also got the mail with the code twice, of course it worked only once.
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Re: Paid in the RH Backroom but didn't get Promo

Post by Yoshiki »

I also payed twice some minutes ago - I guess I was impatient (because it did not load) and clicked a second time on the link with the time stamp. We have to wait a little - and only click once on this time stamp link.
Even if you think you miss clicked (or think you did not clicked at all) - do not click again! Wait for the code to load (check if you got a pm) or you will loose your money. :lol:
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